• FAQs

    Conference Basics

    • Where and when is DDAC 2023?
      Dates for the 2023 Disney Data & Analytics Conference will be announced on our website when they are available.
    • What is included in the full conference price?

      - Event materials and credentials

      - Entrance to all sessions and keynotes

      - Entrance to the vendor expo

      - Access to Sponsor-led training sessions on Monday, August 15th

      - Coffee, tea, beverages and snacks on August 15th

      - Breakfast, lunch and snacks on August 16-17

      - Reception food on August 16th

      - Evening event entertainment and dinner on August 17th

    • Will meals be provided?

      The following meals are included in the conference price:

      - Coffee, tea, beverages and snacks will be available throughout August 15 - 17

      - Breakfast on August 16 - 17

      - Lunch on August 16 - 17

      - Reception food on August 16th

      - Dinner on August 17th

    • Can I join the event as a sponsor?
      Please fill out our contact form with your information and we’ll follow up with you for any sponsorship opportunities.
    • What are the health and safety guidelines in regard to COVID-19?
      For the most up to date information on COVID-19 guidelines in place at Walt Disney World Resort, please visit the Walt Disney World website .
    • What is DDAC Training Day?
      New in 2022, DDAC is launching a Training Day that will be held on the afternoon of Monday, August 15th. Select sponsors will host hands-on training for their products and services that will be open to all attendees and is included in the conference registration.

      There will also be a training course for Data Visualization and Storytelling available for attendees to purchase as an add-on to the DDAC experience for $500. Registration for the conference is required in order to add this course to your DDAC experience.

    Registration & Payments

    • Is there a deadline to register?
      Registration will remain open until the conference reaches capacity. You may register up to the days of the conference online or by visiting the registration desk at the event (if available).
    • Are there special group rates or discounts available?
      We have a group rate available for parties of 3 or more attendees. To inquire about this special rate, please contact our Events team at 407-827-7600 or email events@disneydestinations.com for assistance!
    • Can I update my registration information?
      Yes! Please contact our Registration Team at 407-827-7600 or email events@disneydestinations.com for assistance!
    • How do I register?
      Once registration for the event is available, a link to register will be included on our homepage (disneydataconference.com).
    • How do I register for DDAC Training Day?
      Training Day on August 15, 2022 is open to all registered attendees. All sponsor-provided product and service training sessions are included in the conference registration fee.

      An optional add-on Data Visualization and Storytelling course is also available for a fee of $500. Registration for the conference is required in order to add this course to your DDAC experience. Additional details about this course can be found on our Training Day page.
    • When someone registers for the conference, how will the payment show up on their credit card statement?
      If you charged your registration to a credit card, the charge will appear on your statement as “Disney Events.”
    • What methods can I use to pay?
      Payments can be made by credit card (Visa, MasterCard, American Express or Discover). Payments must be submitted in U.S. Dollars.
    • How do I request a copy of my receipt?
      Upon registering, a confirmation will be emailed to you with your payment information. Copies of receipts can be requested by calling 407-827-7600 or emailing Events
    • What is the payment policy?
      Payment is due upon registration.
    • May I bring a guest?
      Your conference registration will only provide admittance to you for the conference. Your guest would need to purchase separate registration.

    Content and Speaking Information

    • What is the conference agenda?
      Training Day Agenda
      Monday, August 15, 2022
      Afternoon Sponsor-provided training opportunities (included in the conference registration fee) ^
      Afternoon Data Visualization and Storytelling course (additional fee required) ^
      Registration throughout the day ^

      ^ Additional details will be shared closer to the conference date

      Conference Agenda
      Tuesday, August 16, 2022
      7:30AM – 4:00PM: Expo Hall
      7:30 - 9:00AM: Breakfast & Registration
      9:00 - 11:30AM: Opening Keynotes
      11:30AM - 1:00PM: Lunch & Product Demos
      1:00 - 4:00PM: Breakout Sessions
      4:00 - 5:00PM: Closing Keynote
      5:00 - 6:30PM: Welcome Reception

      Wednesday, August 17, 2022
      7:30AM – 4:00PM: Expo Hall
      7:30 - 9:00AM: Breakfast & Registration
      9:00 - 11:30AM: Opening Keynotes
      11:30AM - 1:00PM: Lunch & Product Demos
      1:00 - 4:00PM: Breakout Sessions
      4:00 - 5:00PM: Closing Keynote
      5:00 - 10:30PM: Evening Event

      *Please note: Agenda is subject to change.
    • Are there speaking opportunities at the event?
      We do not accept speaker submissions. The content for the event consists of Disney speakers, sponsors and invited speakers that are sourced by the Disney content team.
    • What content session tracks are there?
      Below is a preview of the session tracks for this year's conference. Note that these may change.

      Data and Technology: This track emphasizes emerging technologies and platforms in the data and analytics environment.

      Marketing & Consumer Insights: This track focuses on data driven insights into consumer behavior and marketing effectiveness.

      Advanced Analytics: This track focuses on innovative data analysis methods and may involve technical details including mathematical concepts and formulas.

      Beyond the Numbers: This track emphasizes the less mathematical aspects of data science including visualization, talent recruiting, project management, and more.

      Leadership & Culture: This track centers around leadership in a data and analytics environment.

    Lodging & Travel

    • How do I make my hotel reservations?
      Reservations can be booked through a URL provided with your registration information. To update or change that registration information, please contact Events.
    • Are there discounted hotel rates available?
      DDAC attendees will qualify for special hotel reservation rates during the conference. Resort reservations can be made during the registration process for DDAC. Once you register to attend, a link to book resort room accommodations will be provided in your confirmation email. Please note, only Disney’s Coronado Springs is currently available for this discounted rate and rooms are limited.
    • Are there special hotel rates for government attendees?
      Not at this time.
    • Is there a deposit required to hold my hotel room?
      Credit Card guarantee is recommended in case of late arrival (after 6:00PM). Note: Your credit card will not be charged until you check in.
    • How do I get from the airport to the conference?
      Various transportation options are available at the airport (taxis, Uber, Lyft, rental cars, etc.).
    • Where do I park at the event?
      Parking fees also apply to Guests staying at Disney's Coronado Springs wishing to drive a vehicle onsite. For more information, visit the Walt Disney World website. If you are staying offsite and driving your own vehicle to the convention center, parking is available at the convention center. Please note: Guests who are not staying Coronado Springs must provide their own transportation to and from the conference whether staying outside of the Walt Disney World® Resort or even at another Disney hotel. The Walt Disney World® Resort transportation system will not provide the ability to travel directly to and from the host hotel and may not arrive in time for the conference each day. Most areas throughout Walt Disney World®, including Disney Theme Parks, Disney Water Parks, Resort hotels and the Disney Springs Area, are accessible by bus. Some bus routes may require transfer from one bus to another, as there is no direct bus service from Resort hotel to Resort hotel. When choosing to stay at any location other than the host hotel, please allow ample travel time to ensure on-time arrival.

    Cancellations & Substitutions

    • What is the cancellation policy if the conference is cancelled due to COVID-19?
      We will keep attendees posted of any schedule changes including cancellation. If Disney Worldwide Services does determine to cancel the conference for any reason, refunds will be issued.
    • What is the cancellation policy for hotel reservations?
      Terms and conditions are specific to the package booked and if you have any add-ons. Prior to payment the cancellation terms will be displayed before you submit your deposit.
    • Are attendee substitutions allowed? If so, how do I do this?
      Yes, please contact Events to provide attendee substitution information.
    • Can I change my registration?
      To update or change that registration information, please contact Events.
    • What is the cancellation policy?
      If for any reason you are unable to attend, you can cancel your registration for the Conference by sending an email to events@disneydestinations.com. You will receive a full refund for cancellations up to 30 days before the Conference start date. For cancellations received 30 days prior to the Conference start date or less or for no shows, there is no refund. Registration can be transferred to another individual, please contact our Registration Team at 407-827-7600 or email events@disneydestinations.com for assistance!

    Disney World Information

    • Do I need a park reservation to visit one of the theme parks during my stay (outside of DDAC)?
      Yes, all Guests who wish to visit any of the Walt Disney World theme parks must have a reservation via the Disney Park Pass reservation system —available to Guests with valid admission. To enter a park, both a park reservation and valid admission for the same park on the same date are required for Guests ages 3 and up. Prior to purchasing tickets, be sure to view theme park reservation availability online. For more information on park reservations and to book yours, please visit the Walt Disney World website. Note: Park reservations are NOT required for any in-park experience that may be hosted by the DDAC team on August 17th.
    • Are there reduced Walt Disney World Resort theme park ticket prices available?
      Yes, upon completed registration, details will be emailed to you. Please make sure to use the Disney Parks Pass reservation system to ensure you have your park reservation booked ahead of time.
    • Where can I find information about Orlando and local attractions?

      1. For information about the Walt Disney World Resort, please visit: disneyworld.disney.go.com


      2. For information about Orlando, please visit: www.visitorlando.com

    • What is the weather like in Orlando in August?
      The average temperature outside is in the 90s, and conference rooms can be cool. Dressing in light layers can help you be comfortable both inside and outside.

    Miscellaneous

    • When does the DDAW (Disney Data and Analytics Women) Award submission process open?
      The DDAW Award submission process typically opens in the spring. Please keep an eye on the website for when the submission period opens.
    • Are there external volunteer opportunities available for DDAC?
      Volunteer opportunities are not available, as the conference is hosted by Disney Cast Members and Employees.
    • Where can I find more information about Disney Data & Analytics jobs?
      For more information about Disney Careers, visit DisneyDataJobs.com
    • Who should I contact if I have special dietary needs or allergies?
      During the registration process, you will have the opportunity to include that information on a form. If you need to provide it later, please email Events.
    • Where can I find recorded sessions from previous years?
      Disney does not record sessions from previous conferences.
      To view information about previous DDAC speakers and sessions, visit our speakers page .
    • How will I get admittance to each session/event for the conference?
      You will receive a badge when you check into the conference, and you will be required to show it for entry into each session/event.
    • Is there a dress code for DDAC?
      There is no specific dress code for the conference, but the majority of attendees wear business casual clothing (jeans are fine).
    • Will the event be filmed and photographed?
      Portions of the event may be filmed and photographed.
    • What if I still have questions about DDAC?
      Please send questions to our team via our contact form.