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FAQs

Conference Basics

  • Where and when is DDAC 2021?
    The Disney Data and Analytics Conference will be held at Disney’s Coronado Springs Resort in Orlando, Florida from November 30 - December 1, 2021.
  • What is included in the full conference price?

    - Event materials and credentials

    - Breakfast, lunch and snacks on Days 1 & 2

    Reception food on Day

    - Evening event entertainment and dinner on Day 2

    - Entrance to all sessions and keynotes

    - Entrance to the vendor expo

  • Will meals be provided?

    The following meals are included in the conference price:

    - Breakfast on Days 1 and 2

    - Lunch on Days 1 and 2

    - Dinner on Day 2

    - Coffee, tea, beverages and snacks also available throughout each day

  • Can I join the event as a sponsor?
    Yes! Please fill out our contact form with your information and we’ll follow up with you.
  • What are the health and safety guidelines in regard to COVID-19?
    For the most up to date information on COVID-19 guidelines in place at Walt Disney World Resort, please visit the Walt Disney World website .
  • What content session tracks are there?
    Below is a preview of the session tracks for this year's conference. Note that these may change.

    Data and Technology: This track emphasizes emerging technologies and platforms in the data and analytics environment.

    Marketing & Consumer Insights: This track focuses on data driven insights into consumer behavior and marketing effectiveness.

    Advanced Analytics: This track focuses on innovative data analysis methods and may involve technical details including mathematical concepts and formulas.

    Beyond the Numbers: This track emphasizes the less mathematical aspects of data science including visualization, talent recruiting, project management, and more.

    Leadership & Culture: This track centers around leadership in a data and analytics environment.
  • What is the conference agenda?
    Tuesday, November 30, 2021
    7:30 - 9:00AM: Breakfast & Registration
    9:00 - 11:30AM: Opening Keynotes
    11:30AM - 1:00PM: Lunch & Product Demos
    1:00 - 4:00PM: Breakout Sessions
    4:00 - 5:00PM: Closing Keynote
    5:00 - 6:30PM: Welcome Reception

    Wednesday, December 1, 2021
    7:30 - 9:00AM: Breakfast & Registration
    9:00 - 11:30AM: Opening Keynotes
    11:30AM - 1:00PM: Lunch & Product Demos
    1:00 - 4:00PM: Breakout Sessions
    4:00 - 5:00PM: Closing Keynote
    5:00 - 10:30PM: Evening Event

    *Please note: Agenda is subject to change.

Registration & Payments

  • How do I register?
    Once registration for the event is available, a link to register will be included on our homepage (disneydataconference.com).
  • What methods can I use to pay?
    Payments can be made by credit card (Visa, MasterCard, American Express or Discover), by check (personal or from an organization) and by wire transfer. If you are paying by check or wire transfer, funds must be received at least 30 days in advance of your event date. Payments must be submitted in U.S. Dollars.
  • When someone registers for the conference, how will the payment show up on their credit card statement?
    If you charged your registration to a credit card, the charge will appear on your statement as “Disney Events.”
  • How do I request a copy of my receipt?
    Upon registering, a confirmation will be emailed to you with your payment information. Copies of receipts can be requested by calling 407-827-7600 or emailing Events
  • What is the payment policy?
    Payment is due upon registration.
  • May I bring a guest?
    Your conference registration will only provide admittance to you for the conference. Your guest would need to purchase separate registration.
  • Are there scholarships available?
    Scholarships are not available at this time.
  • Are there reduced price theme park tickets available to registrants?
    Yes, information on how to obtain group theme park tickets will be provided in your registration confirmation email.
  • Can I update my registration information?
    Yes! Please contact our Registration Team at 407-827-7600 or email events@disneydestinations.com for assistance!
  • Are there any education discounts?
    At this time, we are not offering any education related pricing for this year's conference. As health and safety guidelines evolve, we will continue evaluating all of our registration pricing options and work with our senior leadership team on any possible discount options in the future.
  • Are there special group rates or discounts available?
    We have a group rate available for parties of 3 or more attendees. To inquire about this special rate, please contact our Events team at 407-827-7600 or email events@disneydestinations.com for assistance!
  • Is there a deadline to register?
    Registration will remain open until the conference reaches capacity. You may register up to the days of the conference online or by visiting the registration desk at the event (if available).

Cancellations & Substitutions

  • Are attendee substitutions allowed? If so, how do I do this?
    Yes, please contact Events to provide attendee substitution information.
  • What is the cancellation policy?
    If for any reason you are unable to attend, you can cancel your registration for the Conference by sending an email to events@disneydestinations.com. You will receive a full refund for cancellations up to 30 days before the Conference start date. For cancellations received 30 days prior to the Conference start date or less or for no shows, there is no refund. Registration can be transferred to another individual, please contact our Registration Team at 407-827-7600 or email events@disneydestinations.com for assistance!
  • What is the cancellation policy if the conference is cancelled due to COVID-19?
    We will keep attendees posted of any schedule changes including cancellation. If Disney Worldwide Services does determine to cancel the conference for any reason, refunds will be issued.
  • What is the cancellation policy for hotel reservations?
    Terms and conditions are specific to the package booked and if you have any add-ons. Prior to payment the cancellation terms will be displayed before you submit your deposit.

Housing & Travel

  • How do I make my hotel reservations?
    Reservations can be booked through a URL provided with your registration information. To update or change that registration information, please contact Events.
  • Can I change my reservation?
    To update or change that registration information, please contact Events.
  • Are there discounted hotel rates available?
    DDAC attendees will qualify for special hotel reservation rates during the conference. Resort reservations can be made during the registration process for DDAC. Once you register to attend, a link to book resort room accommodations will be provided in your confirmation email. Please note, only Disney’s Coronado Springs is currently available for this discounted rate and rooms are limited.
  • Are there special hotel rates for government attendees?
    Not at this time.
  • Is there a deposit required to hold my hotel room?
    Credit Card guarantee is recommended in case of late arrival (after 6:00PM). Note: Your credit card will not be charged until you check in.
  • Where can I find information about Orlando and local attractions?

    1. For information about the Walt Disney World Resort, please visit: disneyworld.disney.go.com


    2. For information about Orlando, please visit: www.visitorlando.com

  • What is the weather like in Orlando in November and December?
    The average temperature outside is in the 70s, and conference rooms can be cool. Dressing in light layers can help you comfortable both inside/outside.
  • How I get from the airport to the conference?
    Disney Resort Guests receive free transportation via Disney's Magical Express. If staying off Disney property, various transportation options are available at the airport (taxis, Uber, Lyft, rental cars, etc.).
  • Where do I park at the event?
    Parking fees also apply to Guests staying at Disney's Coronado Springs wishing to drive a vehicle onsite. For more information, visit the Walt Disney World website. If you are staying offsite and driving your own vehicle to the convention center, parking is available at the convention center. Please note: Guests who are not staying Coronado Springs must provide their own transportation to and from the conference whether staying outside of the Walt Disney World® Resort or even at another Disney hotel. The Walt Disney World® Resort transportation system will not provide the ability to travel directly to and from the host hotel and may not arrive in time for the conference each day. Most areas throughout Walt Disney World®, including Disney Theme Parks, Disney Water Parks, Resort hotels and the Disney Springs Area, are accessible by bus. Some bus routes may require transfer from one bus to another, as there is no direct bus service from Resort hotel to Resort hotel. When choosing to stay at any location other than the host hotel, please allow ample travel time to ensure on-time arrival.

Miscellaneous

  • Where can I find more information about Disney Data & Analytics jobs?
    For more information about Disney Careers, visit DisneyDataJobs.com
  • Are there reduced Walt Disney World Resort theme park ticket prices available?
    Yes, upon completed registration, details will be emailed to you. Please make sure to use the Disney Parks Pass reservation system to ensure you have your park reservation booked ahead of time.
  • Do I need a park reservation to visit one of the theme parks during my stay (outside of DDAC)?
    Yes, all Guests who wish to visit any of the Walt Disney World theme parks must have a reservation via the Disney Park Pass reservation system —available to Guests with valid admission. To enter a park, both a park reservation and valid admission for the same park on the same date are required for Guests ages 3 and up. Prior to purchasing tickets, be sure to view theme park reservation availability online. For more information on park reservations and to book yours, please visit the Walt Disney World website. Note: Park reservations are NOT required for any in-park experience that is hosted by DDAC on Day 2 of the conference.
  • Who should I contact if I have special dietary needs or allergies?
    During the registration process, you will have the opportunity to include that information on a form. If you need to provide it later, please email Events.
  • Are there speaking opportunities at the event?
    We do not accept speaker submissions. The content for the event consists of Disney speakers, sponsors and invited speakers that are sourced by the Disney content team.
  • Where can I find recorded sessions from previous years?
    Disney does not record sessions from previous conferences.
    To view information about previous DDAC speakers and sessions, visit our speakers page .
  • How will I get admittance to each session/event for the conference?
    You will receive a badge when you check into the conference, and you will be required to show it for entry into each session/event.
  • Is there a dress code for DDAC?
    There is no specific dress code for the conference, but the majority of attendees wear business casual clothing (jeans are fine).
  • Will the event be filmed and photographed?
    Portions of the event may be filmed and photographed for internal purposes.
  • What if I still have questions about DDAC?
    Please send questions to our team via our contact form.
  • Are there external volunteer opportunities available for DDAC?
    Volunteer opportunities are not available, as the conference is hosted by Disney Cast Members and Employees.