Need Help?

  • filter_dramaRegistration
    Where to Register?

    Registration/Conference Help Desk: Located just South of the front entrance of the Coronado Conference Center. Map

    Lost badge?

    Visit the registration desk for lost badges. Map

  • placeConference
    Do you have dietary concerns?

    Please locate a Banquet Staff member for assistance at the event.

    Need a Meeting Room?

    Meeting rooms available upon request. Please visit registration desk for further information.Map

    Lost?

    A map of both the Coronado Conference Center is located Here.

    Need a power outlet?

    Outlets can be found throughout the Coronado Conference Center on a first come first serve basis.

    Need to charge your mobile device?

    Charging Power Banks can be purchased from vending machines around the Conference Center.

    Visit the Office Depot Business Lounge located in Durango. Map

  • directions_busTransportation
  • webWeb App
    Forgot Password?

    On the app login screen, there is a link for "Forgot password", click on link and you will be instructed on how to change your password.

    Profile issues?

    Please restart the app (completely log out and close the browser window of webapp and reopen it). If problem persists please visit the DDAC Web App Help Desk Map

    Not Receiving Notifications?

    1. Please restart the app (completely close out of webapp and reopen it).

    2. Try logging out and logging back in ("Log Out" is located on the bottom of the menu for the webapp).

    If problem persists please visit the DDAC Web App Help Desk.

    Are your points not accumulating?

    Please visit our DDAC Web App Help Desk. Map

    Need Help with our webapp?

    Please restart the app (completely close out of webapp and reopen it). If problem persists please visit the DDAC Web App Help Desk. Map

    Survey Not Working?

    Surveys will become available 10 minutes prior to event ending.

    If surveys do not populate on the Surveys page please try the following:

    1. Reload the Survey Page

    2. Log Out of the app ("Log Out" is located on the bottom of the menu for the webapp) and log back in.

    3. Please visit the DDAC Web App Help Desk. Map

    Have a question or concern about the app?

    Please come visit us at the app help desk. Map

  • Game
    What is the game?

    The game is a way for you to interact and be engaged at the conference. Throughout the conference there will be opportunities to earn points and the points will earn you entries for prizes at the end of conference. You can earn points in many different ways, so keep your eye out!

    You must be registered to participate in the game. If you need help with registration please see the Registration Desk. Map

    Game rules can be found Here.

    How Do I Earn Points?

    You must be registered to earn points. If not registered please visit the Registration Desk located here

    Visit the sponsors

    1. When visiting a sponsor, let the sponsor scan your badge. If the sponsor is participating in a challenge then points will be rewarded to your account.

    Note: You will only receive points for the first time scanned.

    Where can I view my points?

    Points are located in the DDAC Game tab.

    Why Did I Not Receive Points?

    Not all sponsors participate in the game.

    Did you already visit this sponsor/take survey?
    If so, points can only be redeemed once. However, you can talk, listen, and get scanned by our sponsors throughout the conference.

    I Did Not Receive Points when I should have.

    Please try the following:

    Wait one minute and refresh the game page.

    Try logging out("Log Out" is located on the bottom of the menu for the webapp) and logging back in again .

    If points still are not showing up, please visit the DDAC Web App Help Desk. Map

Still have questions? Contact Us